Service Management AI

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Service Management AI
Take your ITSM to the Next Level! Our Service Management
Traditional ITSM setting: An end user needs help. They phone, or email, or browse to a self-service portal. A ticket form is completed. A request is created. The necessary steps to fulfil that request are followed. Hours, days, weeks, or months after a self-service request, the end user receives what was requested.
Our Service Management AI lets you transform traditional ITSM by extracting and effectively utilizing information from your data, letting you manage your ITSM services with increased efficiency.
  • Automated Quality Analysis of Resolutions
  • Automates Knowledge Base Creation
  • Predict Major Incidents
  • SLA Breach Prediction
  • Create Conversational Interfaces using Chatbots
  • Integrates with your Service Management Application